The Human Services Professionals

• Works In – Units listed here against my name means that I "see but not alter" shifts I'm booked in to work in those units*, and to "see AND alter" I'm available "shifts" and I'm unavailable "shifts" (n.b. a single unavailable "shift" can last for weeks or months at a time, allowing a staff member to, say, go overseas for a holiday, and not get rung).
  
  
• Edits Rosters For – Units listed here against my name are the ones that I can "see AND alter" all types of shifts for all staff in those units.
  
  
• View Rosters For – Units listed here against my name are the ones that I can "see but not alter", with respect to all types of shifts for all staff in those units.

• A  single manager can be Edits Rosters For units 1, 2 and 3, and View Rosters For units 4, 5 and 6
  
  
• A single supervisor (or even staff member who has delegation to "shift replace" can be both Works In and Edits Rosters For)
  
  
• Corporate managers (for example Finance Managers) will tend to be View Rosters For all units.
  

There are many other combinations, but rather than list them all here, you will see that once tou start using the tool, it becomes pretty obvious how to switch managers and staff on for different units, and for different purposes. As with all well set up systems, it's usually more intuitive when you are using the system, than when you are reading about it.