FAQ
I am on a DHS PC, and my computer is running too slow
Response
Email or phone your IT Help Desk and ask for your 'temp folders' to be cleared out, for example:
- C:\Documents and Settings\
username\Local Settings\History\History.IE5
C:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.IE5
C:\Documents and Settings\username\Cookies
You may also ask them to remove any unrequired temp files from other temp folders such as:
- C:\Documents and Settings\
username\Application Data\Microsoft\Excel
C:\Documents and Settings\username\Local Settings\Temp
C:\Documents and Settings\username\Local Settings\Temp\Notes...
C:\Documents and Settings\username\Local Settings\Temporary Internet Files
C:\Documents and Settings\username\Recent
You may also ask them if there is anything else you can do to refresh your PC.
Finally, consider moving all files other than shortcuts off your 'Desktop', and out of 'My Documents': these folders have limited space within DHS, and that 'keeping them clean' makes a difference
Additional Comments
Any organisation using web tools that are business critical should, I suggest, ensure alternative access to the internet to be available in the event of DHS 'server down'. An example might be a laptop with $20 per month wireless broadband. (The laptop could be used as a convenient 'hotdesk' for all the times that it is not being used as a backup, which would be almost always.)
|
Last modified at 14/07/2009 5:53 by Damien Ryan
|
|