The Human Services Professionals

Quotation for online rostering at RosterCoster.com

RosterCoster user manuals

 

Thank you for downloading this standard form quotation for online rostering at RosterCoster.com, a high-tech ultra-simple-to-use online shift management site.

 

Whether you are a casual or a staff replacement desk with thousands of staff on your books (be your own agency), a shift, be it filled, unfilled or "I'm available", is painted* onto a simple grid, and it floats to the top of the screen or not depending on how useful it is to the person currently logged in. Offer one casual multiple shifts, or consider multiple available staff for a single shift.

 

*Additional user interfaces are available as optional extras, for example, fingerprint scanners.

 

Please feel free to print this page as a starting-point for a potential agreement between you and us, and then contact Claude Staub, the lead contact for this system, on 0433 888 889.

 

Our project ref.	Standard form quotation: "RosterCoster (online version at www.RosterCoster.com)"
Our org ref.	A JPAC
Your reference	TBA
Purchase order	TBA
Document status	200 Project quotation (for consideration)
Addressed to	Your organisation: The manager responsible for rostering
Addressed from	Jandapac Pty Ltd T/A RosterCoster: Claude Staub (ph 0433 888 889), Service Development Manager, Jandapac T/A RosterCoster Damien Ryan-Green (ph 0438 388 922) and Tony Ryan (ph 0407 139 796), Directors, Jandapac Pty Ltd T/A RosterCoster
Introduction	Please accept this as a standard form quotation for the supply, implementation and support of RosterCoster (online version* at www.RosterCoster.com), which covers all the typical coal face rostering (primarily, staff availability and shift management, supported by coded business rules and key performance reports) required by most organisations.   Please note that your organisation may well go significantly beyond coal face rostering "as it currently exists" at www.RosterCoster.com, and that we welcome enquiries relating to components of end-end rostering that are currently out of scope for this quotation, for example: Rostering planning and review, as typically relates to budget forecasting, allocation-setting and comprehensive performance management; Data exchange with other systems that you may have purchased prior to contacting us (for example, your payroll and finance system) but which are not well setup for rostering; and Additional user interfaces for online rostering, for example, fingerprint scanners and sms. *Many organisations are familiar with, and may well possess, the previous Excel-based 'RosterCoster' tool. Notably, the Department of Human Services has been using versions of that old Excel-based system continuously since 1993. This older tool, though it is out of scope for the current quotation, is compatible with www.RosterCoster.com for data exchange and other purposes, and can continue to be used (it is especially handy drafting up rosters and estimating their costs prior to those rosters being uploaded to www.RosterCoster.com). Having said that, www.RosterCoster.com covers coal face rostering whether the older Excel-based template is used or not.
Deliverables	The following software supplied, implemented and supported: RosterCoster (online version at www.RosterCoster.com)
Prices and budgets	Prices current as at 22 February 2011 (2010/11 rates). In all cases, prices quoted by Jandapac T/A RosterCoster include GST.   The amount of 'product' your may need above and beyond a standard generic package needs to be confirmed (office use only: log of individual terms agreed with specific organisations) before a final quotation is possible: Additional 'product' is available at your request at an hourly rate of $140 for .Net tailoring of the software to your local needs, and $120 for extended training and professional consulting Cost driver 10 or less units [C] 150 units [C] Licence per month [A] $400 $2990 Initial supply & implementation [B] $3750 $5900 [A] Licence applies for only as long as you use the app [B] Initial supply excludes tailoring of the code, but includes setup for local terminology and parameters, testing and validation and a training program for your project team and senior managers [C] For organisations with more than 10 units, draw a straight line between the low and high amounts (for organisations with significantly more than 150 units, each region is defined as an 'organisation') [D] Discounts that apply to our platform 'EMSOnline' do not apply to online rostering at www.RosterCoster.com
Your primary contacts	> Vacant, Position
Our primary contacts	> Staub, Claude; > Ryan, Damien
Project team	For your organisation: Vacant position, project manager for your organisation For RosterCoster: Claude Staub, communications and relationships (Claude is your first port of call, phone 0433 888 889) Damien Ryan-Green, project manager Tony Ryan, setup and support Guy Thomas for Loop Software, development and supply
Stakeholders	Any other stakeholders you or we nominate (for example, your executive, your managers and staff, your clients).
110 About us	EMSOnline and its apps are supplied by Jandapac Pty Ltd (Australia) T/A RosterCoster ACN 121 761 699, ABN 57 121 761 699. For more information, visit www.RosterCoster.com.
120 Terms of reference	This standard form quotation is for customers requiring the following software supplied, implemented and supported: RosterCoster (online version at www.RosterCoster.com)
130 Background	Typically, the projects and works that buildup to the current project would include: Installation of our EMSOnline platform and apps, one of which may include the old Excel-based RosterCoster tool.
140 Issues and special considerations	Any issues or special considerations would relate to your local requirements, and would be the subject of initial and ongoing meetings with you.
150 Scope	The scope includes the following tailored, implemented and supported: RosterCoster (online version at www.RosterCoster.com) We note that this is ‘enough’ for most organisations, and immediately delivers significant benefits, not least of which includes the driving home of a range of rostering business rules, where this is impossible in the absence of software to ‘force’ those business rules. Having made this point, we will now note for the sake of comprehensiveness some of the many and varied ‘other aspects’ of end-to-end rostering, which are out-of-scope, but which can be included by request. For example: Rostering planning and review, as typically relates to budget forecasting, allocation-setting and performance management; and Staff performance in the context of the organisation’s mission, values and goals. Also, we note that like most modern, high tech solutions, www.RosterCoster.com is able to data exchange with most other modern platforms This can produce powerful results above and beyond the standard reports we offer. This data exchange is out of scope, but can be included by negotiation, depending on your local requirements. For example: Data exchange with other systems within your organisation (for example, your payroll and finance system); Data exchange with the Excel-based 'RosterCoster' tool (many organisations that we work with have had this tool for many years – in the case of the Department of Human Services, since 1993 – and as a consequence of this long history, we have in the past coded for data exchange between it and www.RosterCoster.com as a simple, low cost quite ‘add in’ to the current quotation); and Data exchange with EMSOnline, a generic (that is, it goes beyond rostering) ‘app hosting’ platform that we have been supplying to the Department of Human Services since 2003, and that we now supply to over 50 organisations in the funded sector. By request in the past, we have created ‘apps’ for this platform that happen to assist with rostering, for example, a popular ‘report suite’ that can accept raw data from www.RosterCoster.com into Microsoft Access tables to allow managers to manipulate its shift data in limitless ways, above and beyond the standard reports we offer to all organisations.
160 Methodology	The methodology of the supply, rollout and support would relate to your local requirements, but can be based on our established practices. This is covered as a matter of course in initial and ongoing project team meetings.
170 Change management	The change management relating to the rollout and support would relate to your local requirements, but can be based on our established practices. This is covered as a matter of course in initial and ongoing project team meetings.
180 Milestones and timelines	The milestones and timelines for the supply, rollout and support of the software relate to your local requirements, and are managed by your and our project manager in partnership, with support from our online project management software EMSProjects. This is covered as a matter of course in initial and ongoing project team meetings.
200 Cost driver: start-up costs (access to app creation tools)	This cost driver is fully covered within the scope of the items “Deliverables” and “Prices and budget".
210 Cost driver: licensing (access to platform functionality & maintenance)	This cost driver is fully covered within the scope of the items “Deliverables” and “Prices and budget".
220 Cost driver: project management	This cost driver is fully covered within the scope of the items “Deliverables” and “Prices and budget".
230 Cost driver: internal marketing	Excluded except by negotiation (we note that if you elect, as many organisations do, to cover this yourself, we would be able to provide you with information and resources that we have collected together during previous implementations).
240 Cost driver: help desk	This cost driver is fully covered within the scope of the items “Deliverables” and “Prices and budget". We note that help desk is confined to resolution of technical errors only, and that help desk requests relating to username and password access would be forwarded to you (in all our past rollouts, organisations have preferred to take this on, and not have us involved – we cannot know who should and should not have access at any given point in time).   If you have elected to cover staff training and orientation after our initial training of your project team and senior managers, then help desk calls relating to this would also be forwarded to you, at your request.
250 Cost driver: implementation, orientation, training	Most organisations elect to cover staff training and orientation under the ‘train the trainer’ model, after our initial training of your project team and senior managers. However, we are available to supply this training for you, if you wish.
300 Cost driver: app testing	This cost driver would only be triggered in the event that you request additional functionality to be built into the software. Having said that, we note that extensive tailoring has previously been added in via our implementations for the Department of Human Services in particular, over a period of some four years, and we anticipate that all or most of your needs are already covered.
310 Cost driver: app design	See ‘300 Cost driver: app testing’.
320 Cost driver: app development and debugging	See ‘300 Cost driver: app testing’.
400 Cost driver: consulting	This cost driver is fully covered within the scope of the items “Deliverables” and “Prices and budget".
900 Risk mgt: terms & conditions	Our standard terms and conditions are covered in our standard license agreement, which is covered in initial project t team meetings. See also our generic ‘terms & conditions’ as published at www.RosterCoster.com.
905 Risk mgt: contracting and intellectual property	Intellectual property for the online rostering software rests with our suppliers, Loop Software, which licenses the software to us.   Jandapac Pty Ltd T/A RosterCoster supplies the software to customers on licence, along with setup, implementation and ongoing support, and any additional product that you may request.   The current document, along with any standard form documents you may have for vendors, would also be part of the contract (N.b. we note that for convenience and simplicity, many organisations leave standard form documents that they and we produce ‘as is’ and leave documents such as the current layout to dot point where we will depart from the standard forms).
910 Risk mgt: project control	Project control is a partnership between your and our project manager, and we note that we control all aspects of the supply, implementation and support at our end via our project management software EMSProjects, which, among other things, accepts logged requests from users via www.RosterCoster.com.
915 Risk mgt: limitations to project scope	Risk management of this item in the context of your local requirements is confirmed with you during planning.
920 Risk mgt: recovery covered by parent program	Not applicable.
930 Risk mgt: recovery specific to current project	Risk management of this item in the contect of your local requirements is confirmed with you during planning.
930 Risk mgt: insurances	Our insurances are public liability $5m, product liability $5m, professional indemnity $2m.
950 Risk mgt: confidentiality	All project workers with access to confidential information sign a standard confidentiality agreement each year for DHS, and a separate version for the funded sector.   Also, every time a project worker enters EMSProjects, our project management software, the person has access to all relevant confidentiality and privacy policies, processes and updates prior to proceeding.
960 Risk mgt: quality control of app designs (incorporating user support systems)	Risk management of this item in the context of your local requirements is confirmed with you during planning.
965 Risk mgt: quality of project management processes	Risk management of this item in the context of your local requirements is confirmed with you during planning.
970 Risk mgt: testing & debugging process	Risk management of this item in the context of your local requirements is confirmed with you during planning.
980 Risk mgt: data protection	Risk management of this item in the context of your local requirements is confirmed with you during planning.
990 Risk mgt: developer death, injury or inability	Risk management of this item in the context of your local requirements is confirmed with you during planning.